Repair Pricing

3D Printer Repair Service

Our mission is to offer top-notch service to individuals who may not have the time or expertise to fix their printers. Each printer undergoes thorough testing to guarantee that our repairs are of the highest caliber.

View Plans ↓

Repair Service Packages

Choose the plan that best suits your needs. Part costs are separate.

Basic

Only 1 Issue
Quick Repair*
No Test Print

Test Print: ➖

Test Report: ➖

Warranty: 7 Days

Advance

2 Issues
Benchy & Retraction Test
Basic Calibration

Test Print: Basic

Test Report: Basic

Warranty: 15 Days

Premium

All of Advance
E-step, XYZ Calibration
Full Test Report

Test Print: ✔️

Test Report: ✔️

Warranty: 30 Days

Enterprise

All of Premium
On-site Service Option
Dedicated Whatsapp

Test Print: ✔️

Test Report: ✔️

Warranty: 30 Days

¹ Labor cost only. Replacement part charges are separate and carry their own warranty (e.g., Resin LCD: 3 months, BigTreeTech board: 1 year, 3D-printed parts: 15 days).

Addon Services

Enhance your repair or get specialized help.

Speed Service

RM50+

Need it fixed ASAP? Prioritize your repair.

Repair your printer within 24 hours (subject to parts)
Dedicated technician
Cut queue
Faster parts replacement

Deep Cleaning

RM150

Like a car, printers need regular maintenance for optimal performance.

Clean off dust & filament debris
Lubricate and smoothen XYZ axes & lead screws
Inspect and patch minor flaws
Typical turnaround: 1-2 working days

Firmware Compilation

RM250+

Custom Marlin firmware for Creality & BTT boards.

Compile firmware with appropriate settings for your setup
Full source code provided
Not applicable for closed-source boards
Typical turnaround: 2-5 working days

Need On-Site Service?

On-site repairs depend on complexity and staff availability. Pricing starts from RM50 within the KL range (West Malaysia only). Feel free to contact us for more information.

Features

Why Choose Us?

Book Appointment

Book a repair appointment easily and get your printer fixed fast! Weekend availability may be possible.

Quick Repair

On a tight deadline? Our speed service prioritizes your repair with a dedicated technician.

Calibration Checklist

Our trained staff follow a comprehensive calibration list to ensure no issue is missed (Advance package+).

Whatsapp Support

Easily contact us via WhatsApp for support and inquiries.

Advanced Reports

Get a full report with tips and advice to improve your prints (Premium package+).

Invoicing

We provide official invoices for insurance claims or company reimbursement purposes.

Questions

Service FAQ

Can you give me a pricing example for an extruder change? ↓

The labor cost for changing an extruder is typically under our ‘Basic’ plan if it’s the only issue (RM80), plus the cost of the new extruder itself. For example, if a dual gear extruder costs RM45, the total would be RM80 + RM45 = RM125 (excluding any other issues found).

What if the repair takes longer than expected? ↓

If unforeseen issues or parts unavailability cause delays, we may offer a temporary rental machine (subject to availability and case-by-case basis) to help you meet urgent printing needs.

Can I come on the Weekend? ↓

Technician availability may be limited on Saturdays. It’s best to confirm beforehand. You can always drop off your printer during weekdays or arrange a specific Saturday slot if available.

Which payment methods do you accept? ↓

We currently accept payment through Cash, E-wallet (like TNG, GrabPay), and direct Bank Transfer.

Can I request on-site service? ↓

Yes, on-site service is available, primarily within the Kuala Lumpur area (West Malaysia only). Pricing starts from RM50 plus the standard repair package cost, and depends on location, complexity, and technician availability. Please contact us to discuss your needs.

Do you offer discounts? ↓

If a problem requires minimal effort (e.g., a very quick fix during diagnosis) and doesn’t fall neatly into a package, we might offer a discretionary discount or a reduced diagnostic fee.